The ability to communicate effectively is essential in business. However, our ability to communicate well is seriously undermined if this is not underpinned by good listening skills.

This training course will teach you basic but effective techniques to ensure that you listen effectively on a consistent basis.

Course objectives:

• Appreciate why listening skills are important
• Understand key reasons why we can fail to listen effectively
• Practice simple techniques you can use to ensure you listen effectively

Who is this for?

This course is designed for professionals across various roles who want to enhance their communication skills through effective listening. It is particularly suited for:

• Lawyers and Legal Professionals: Those who need to communicate clearly and understand clients’ needs, as well as collaborate with colleagues effectively.
• Team Leaders and Managers: Individuals responsible for guiding teams, who want to improve their ability to listen to team members and foster a more collaborative environment.
• Business Services Professionals: Professionals focused on employee engagement and communication strategies, looking to enhance their listening skills to better support their teams.
• Client-Facing Roles: Any professional who interacts directly with clients or stakeholders and needs to develop strong listening skills to build trust and understanding.

This course is ideal for anyone looking to improve their listening abilities to enhance their overall communication effectiveness in the workplace.

SRA Competency: A1a A1b A2a A2b C1a C1b

Enquire about an in-house course by emailing info@professional-training.co.uk

See if we are running an Open Course here.

Download the outline to share with colleagues: