Law firms are realising that it’s time to create a climate where it’s ok to be anxious, even in a professional organisation. As soon as this is openly acknowledged, the potential for improved performance, improved working relationships and improved personal wellbeing is immense.

This training course will assist you to recognise what anxiety is and how it can be managed, either in your capacity as the sufferer, the manager of a sufferer or the colleague of a sufferer. It will help you to remove the stigma associated with anxiety and help you get the best out of yourself, your staff and your colleagues, which in turn will improve productivity, performance and personal wellbeing.

Objectives:

• Recognise what anxiety is and what it isn’t
• Learn how to discuss the impact of anxiety on both you and your colleagues
• Understand the importance of the roles of employer, manager, colleague and sufferer
• Learn to draw sensible comparisons between anxiety and physical illnesses
• Learn to devise a plan of action to address the issues / improve performance and wellbeing of staff

“The presenter had genuine insight and understanding of the subject and communicates brilliantly.”

This training course will help you build your self-confidence and become more assertive which in turn will help you work more effectively, increase productivity and performance and put you in control of your daily activities, making it easier to overcome stressful situations.

Objectives:

• Recognise what assertiveness is and what it means for you and those around you
• Understand your rights as an individual and learn how to assert them effectively
• Learn techniques to improve your communication skills
• Learn techniques to improve your self-esteem
• Explore how the words you use affect how much you get out of interactions with others
• Practice how to deal with situations in an assertive manner

“The trainer gave us so many helpful tools and practical techniques without making things feel overwhelming.” 

Proficient conflict management is a vital skill for both legal professionals and individuals in their daily lives.  

This training course provides you with practical tools to navigate challenging interactions effectively, enabling you to deescalate conflicts in both professional and personal spheres.  

This course not only hones your relational abilities but also encourages self-reflection. By helping you to evaluate whether you might be perceived as “challenging” or have a closed mindset, and assess behaviours that could contribute to potentially negative relationship dynamics. 

Objectives:

• Understand how different biases can colour your judgement of people
• Recognise the elements of trust and explore how you can build this
• Learn to demonstrate the skill of empathy and understand why it is important
• Identify what happens when you are in conflict with others/how you can ensure both parties win
• Practice techniques to keep balanced when overwhelmed by a challenging situation

Delegation is much more than telling others what to do. It is about using a particular style of leadership that empowers others to take responsibility and make decisions with the reassurance that they are supported.

This training course will develop your delegation skills and highlight the benefits of effective delegation for both the manager and team. It will teach you to use your leadership skills to delegate in a supportive way, empowering others and enabling them to develop their skills and knowledge.

The course will also explain how to set expectations and delegate in more complex situations, such as to those who once were peers and those in more senior positions.

Objectives:

• Understand how to delegate effectively using explained techniques

• Learn the seven-step process of delegation and how to implement it

• Learn how to set expectation when delegating

• Discover ways to deal with more complex delegation situations

Resilience is the ability to cope with the challenges, problems and setbacks you face in life, and to become stronger because of them. It relies on different skills and draws on various sources of help, including rational thinking skills, physical and emotional health and your relationship with the people around you.

Developing resilience means overcoming from workplace setbacks. It allows you to focus on your own wellbeing by taking a positive mindset and avoiding getting overwhelmed by issues when they arise. The aim is to be able to bounce back from adversity and accept the challenges that the workplace can bring. We all have the ability to develop personal resilience and this training course will help you tap into the skills required.

Objectives:

• Understand the definition of resilience and its importance
• Learn how to differentiate between positive and negative thinking
• Learn to challenge the way you think
• Learn useful tools to help you build resilience
• Learn to develop key Emotional Intelligence skills
• Learn how to help others to build resilience

“The presenter was effective at tailoring the programme to the attendees and carrying each individual’s goals for the course throughout and addressing each individually but effectively woven into the programme.”

With greater self-awareness of your emotions and the ability to empathise and understand other people’s emotional state, you will undoubtedly perform better in the workplace. In other words, being emotionally intelligent makes a real difference to performance and, therefore, profit.

Emotional Intelligence training is not just a desirable ‘soft skill’. In fact, research indicates that Emotional Intelligence can be a better indicator of workplace performance than IQ. It gives you very real and concrete benefits and should be an essential element of your development programme throughout your legal career.

This training course will provide you with the fundamental knowledge required to develop your awareness of EI and in doing so help you to perform more effectively.

Objectives:

• Understand various emotions and the impact they can have on your performance
• Recognise and understand emotions in others and how to adapt your behaviour to suit
• Understand how you can regulate your emotions to enhance performance
• Learn how to handle and inspire emotion in others

“It underlined the importance of several concepts, skills, and approaches that tend to be overseen during the day-to-day business.”

Self-confident people seem at ease with themselves and their work. They invite trust and inspire confidence in others. These are all attractive characteristics to have. It is not always easy to be confident in yourself and our internal thoughts can hijack how we feel. This process is known as ‘Imposter Syndrome’.

Have you ever found yourself thinking:

• They will find me out soon
• Who will listen to little old me?
• The rest of the room knows more than me
• If only I could feel more confident

Imposter Syndrome affects over 70% of people at some time or another but studies have shown that the most likely to suffer from this, are high-achieving women with high standards, but this also affects men too.

Objectives:

• Learn that IS feelings are common and this knowledge alone, can be tremendously freeing
• Learn to separate feelings from facts to tackle IS thinking
• Be able to develop a healthy response to failure and mistake-making
• Develop tools to encourage a more positive mindset and behaviour

“The course has helped me to find ways to avoid feeling like an imposter and it was useful to hear other people’s points of view and ways of dealing with it.”

Self-confident people seem at ease with themselves and their work. They invite trust and inspire confidence in others. These are all attractive characteristics to have. But it is not always easy to be confident in yourself and our internal thoughts can hijack how we feel. This process is known as ‘Imposter Syndrome’. Have you ever found yourself thinking:

• They will find me out soon
• Who will listen to little old me?
• The rest of the room knows more than me
• If only I could feel more confident

Imposter Syndrome affects over 70% of people at some time or another but studies have shown that the most likely to suffer from this, are high-achieving women with high standards, but this can also affects men too.

Objectives:

• Learn that IS feelings are common and this knowledge alone, can be tremendously freeing
• Learn to separate feelings from facts to tackle IS thinking
• Be able to develop a healthy response to failure and mistake-making
• Develop tools to encourage a more positive mindset and behaviour

“The course has helped me to find ways to avoid feeling like an imposter and it was useful to hear other people’s points of view and ways of dealing with it.”

“The course has helped me to find ways to avoid feeling like an imposter and it was useful to hear other people’s points of view and ways of dealing with it.”

Learning Agility is about cultivating a nimble mindset, investing in yourself, building your skills, knowledge and experience. It encourages you to be proactive, set yourself objectives and commit to pursuing those objectives.  

This training course will help you, as a fee earner, focus on learning opportunities, giving you a clear idea of where you are now and where you want to be in the future. It will help encourage you to see your own development as a lifelong commitment to improvement through formal and informal learning activities. 

Objectives:

• Understand the philosophy of learning agility and self-development 
• Understand the skills, qualities, and functions of managers 
• Recognise and assess your self-development needs 
• Learn how to develop key skills and qualities 
• Practice setting goals and creating a self-development plan