So much more than just going on a course.
We have a huge range of courses designed with the lawyer and business services professional in mind. Here’s how it works:
- Initial call or meeting to discuss exact training requirements and offering suggestions to create a training offering that fits perfectly for your firm
- Course customisation which will involve examples so that your team can relate to the suggestions and techniques which arise over the course of the training
- Delivery online or in-person at your premises or other suitable venue by our trainers, all of whom have worked as lawyers or have vast experience of the legal industry
- Discussion of future commitment with the participants
- Training times/dates to suit you and your team
All of our essential skills training courses integrate SRA competencies, so that your teams can continually evidence their practice of SRA standards.
Real results. Real examples. Real insights.
Download Library
Our Range of Essential Skills Courses
(these lists are non-exhaustive)
- Becoming a trusted advisor to your clients
- Being the lawyer your clients know, like and trust
- Client Excellence
- Converting calls into clients
- Managing client expectations
- Networking for lawyers
- Pitching for lawyers
- Supporting clients through stressful situations
- Dealing with challenging interactions
- Effective writing skills
- Feedback Masterclass
- Influencing skills in the legal sphere
- Interpersonal skills
- Interviewing skills
- Leading client-facing and internal meetings
- Listening skills in a law firm
- Managing difficult conversations
- Negotiation skills for lawyers
- Participating in client-facing and internal meetings
- Presentation skills for lawyers
- Questioning skills for lawyers and support staff
- Understanding body language
- Understanding effective communication
- Bridging generational gaps in the workplace
- Creating a positive workplace culture
- Unconscious bias
- Coaching skills for lawyers and support staff
- Coaching skills for partners
- Developing executive presence
- Essential management skills in a law firm
- Fee earner engagement
- Head of Department training
- High performing legal teams
- Managing a hybrid team
- Managing difficult behaviours in a law firm
- Managing the performance of your fee earners
- Planning for change in a law firm
- Success with change in a law firm
- Supervising trainee solicitors
- Talent management in a law firm
- Team building in a law firm
- The lawyer that can manage in one minute
- The leader that lawyers want to follow
- The power to influence culture in a law firm
- Anxiety in a law firm
- Assertiveness in a law firm
- Conflict management in a law firm
- Developing resilience in the legal setting
- Emotional Intelligence
- Imposter Syndrome
- Killer Confidence
- Learning agility mastery for legal professionals
- Making effective decisions in a law firm
- Managing upwards in a law firm
- Managing your wellbeing in a law firm
- Maximising your potential as a mentee
- Mentor training
- Personal branding
- Self-development for lawyers and support staff
- Stress management in a law firm
- Commerciality: business planning for the busy lawyer
- Creative thinking for the time-poor lawyer
- Delegation in a law firm
- Introduction to matter management skills
- Managing emails as a time-poor lawyer
- Objective setting in a law firm
- Personal effectiveness
- Planning and prioritising to achieve more chargeable hours
- Time management in a law firm
- Data analysis for legal professionals
- Finance fundamentals for non-finance professionals
- Stakeholder management for lawyers and support staff
- Strategic risk management in a law firm
- Strategic thinking in a law firm
As legal professionals, the ability to deconstruct complex matters in a manner that resonates with clients is paramount.
Throughout this course, we will unravel the intricacies of problem-solving, honing in on what clients truly seek when it comes to resolving their issues, and give you an effective framework that will enable you to give better thought-out strategic advice to clients and colleagues.
Objectives:
- How to deconstruct issues in a way that clients appreciate
- What clients are looking for when it comes to resolving their issues
- What are the good critical questions to ask?
- What is a good formula when giving strategic advice?
- After careful analysis, why are legal issues and practical realities not always aligned?


